1. Winekee.com promises that its products coming from regular channels are genuine enjoying the same quality with market products. In case of any quality problem after purchase, please contact us and your request will be dealt with properly.

2. Wines sold through this website will be labeled with our logo; if, for special reasons the labels are not required, please notify the customer service in time after placing the order.

3. Privacy protection: the Winekee.com will keep secret all customer data to protect our customers’ privacy.

4. We solemnly promise not to sell wines to minors.

5. In case you are treated in bad manner by our customer service during shopping, you may file a complaint by calling our complaint hotline: 021－52567208-804.